WHAT CAN I EXPECT TO BE INCLUDED IN MY ORDER? WILL I HAVE A BIBLIOGRAPHY?
Based on your request your order will include a title page, an outline, and a full bibliography, using the citation format you designate. Note, these pages are free of charge. You pay only for the body of the paper.
HOW IS MY ORDER DELIVERED AND HOW SOON CAN I EXPECT IT?
Your order is delivered via email, as an attachment according to the given timeframe. Unless you have specified otherwise, it will be in MS Word, double-spaced, with approximately 300 words per page. Prior to delivery it will be scanned for plagiarism and thoroughly proofread by our editing staff. We will send you the completed paper within the specified deadline that you mention while placing the order. Please mind that the starting point will be the time you pay for the requested services. If you indicate 24 hours in the field “urgency,” then your order will be sent to you in a day. If you would like to get the paper earlier than it was originally specified, you will need to compensate for the difference in the order price.
IF I HAVE A DIFFICULT OR COMPLICATED TOPIC WITH SPECIFIC RESEARCH REQUIREMENTS, WILL YOU COMPLETE THE PAPER FOR ME?
Yes. We have a great team of highly qualified writers who can cope with the most complex topics. At Super-Essay.com, we are confident that we can find the best writer for you. If in a rare circumstance, a writer cannot be found, we guarantee a refund of your order. You can claim the refund within 14 days after the deadline expiry.
WILL I BE ABLE TO COMMUNICATE WITH MY WRITER?
Of course! You will find a message board in your private account so that you may post a question or a comment to your writer. He or she will respond as quickly as possible, through the message board. It is important to check your message board periodically because your writer may have additional questions for you.
WILL I BE ABLE TO CHECK THE PROGRESS OF MY ORDER?
Yes. After placing an order, you can monitor your order status changing, directly communicate with your writer, and upload additional files. Also, you may get in touch with our customer support team if you have any order-related questions.
I AM CONCERNED ABOUT PLAGIARISM. WHAT ARE YOUR GUARANTEES?
We have been in this business for many years and have always had a no-tolerance policy for plagiarism. Our writers are well aware that they will be immediately suspended if we discovered that any part of a work is plagiarized. Currently, we have the most sophisticated software available to check each piece for plagiarism, and we do so, without exception. Before your work is delivered, it is completely checked for plagiarism and thus guaranteed to be original.
WHAT IF I NEED SPECIFIC RESOURCES USED IN MY ORDER?
We will use all the resources you need if we have access to them. You have 3 options to specify this. In the “instructions” field, you may mention the source(s) to be used; you may also upload the source as an attachment to your order. You can also write a message to your writer or the support team when placing an order.
WHAT HAPPENS IF I WANT SOME CHANGES TO THE WORK THAT I RECEIVED?
Our writers strive to meet every specification and requirement given in the original order. However, if you think that your initial instructions weren’t carefully followed, we will gladly provide free revision. Please note, this option is available within 48 hours from your order delivery. So it is your responsibility to check your paper as per your instructions and contact us within an appropriate time.
All you have to do is contact your writer, give a detailed request for a revision, and it will be done – no exceptions! If revision is requested, it is typically completed within the deadline that the customer specifies. However, it may take up to 24 hours to get the revised paper ready.
WHAT TYPES OF SERVICES DOES YOUR COMPANY OFFER?
We are an academic writing service that produces every type of academic writing product for customers from high school to doctoral programs. These services include writing and editing. You can find each service in the order form and choose the one you need. Also, you may contact the support department so they can choose a service for you on an individual basis.
DO YOU GUARANTEE CONFIDENTIALITY?
We do guarantee our clients total privacy. Moreover, we do not share information about our customers with anyone. Thus, you can be sure that cooperation with us is confidential.
DO YOU GUARANTEE HIGH GRADES?
We guarantee that each order we complete deserves high grades. However, we cannot predict how each professor will evaluate a paper. We can also say that professors often give the papers we provide the highest grades. A large number of customers, who have been using our services throughout the period of our operation, are satisfied with the provided outcome. Overall, our goal is to improve your academic performance with great papers delivered on time.
WILL MY ASSIGNMENT BE COMPLETE ON TIME?
Yes. We deliver our writing projects on time. When submitting your order, you just need to select a suitable deadline which the assigned specialist will consider when working on your assignment.
CAN THE PRICES PRESENTED AT YOUR SITE BE NEGOTIATED?
The rates set on our website are stable. Still, you can always turn to our support representatives and discuss the cost of your project. Additionally, we have a superior discount scheme which our customers can enjoy. If you place your order right now, the chances are very high that you will get a generous discount.
HOW CAN I REACH THE WRITER IN CASE OF QUESTIONS ABOUT MY ASSIGNMENT?
If you have any queries, comments about your writing project or requests, use our online messaging system to communicate with the specialist working on your order. In addition, you may use our Live Chat option or toll-free number to get in touch with our support agents in case of urgent requests or clarifications.
THE ORDER FORM IS STUCK AND DOES NOT RELOAD. WHAT SHOULD I DO?
The issue can be caused by the files attached to the order form. The attached document may be too large or there may be more than 1 file. If this is the case, you should place your order without any documents attached. As soon as your order is placed, please provide the files using your personal account. If you need help, reach our customer support team.
I HAVE ONLY ONE HOUR TO PASS MY ONLINE TEST BUT I CANNOT FIND SUCH A DEADLINE ON YOUR WEBSITE. CAN I GET YOUR ASSISTANCE IN SUCH CASE?
We will be able to help you if there is an available specialist competent in your area. To find out whether there are any available writers, contact our Support Team before placing your order.
HOW CAN I RECEIVE A REFUND IN THE FORM OF BONUS CREDITS? HOW THESE CREDITS CAN BE USED?
Please inform either our Support Representatives (by phone or Live Chat) or our Financial Department (via email) about your decision. Bonus credits will be sent to your profile as soon as your refund request is processed and approved. You can use it to pay for your assignment when placing the next order.
WHAT TYPE OF ORDER SHOULD I SELECT?
To know exactly what type of assignment to choose, you should either get in touch with us via Live Chat or send us an email containing your guidelines before making your order at our site. We will examine your instructions and assist you in selecting an appropriate order type.
HOW CAN I KNOW THAT MY PAPER WILL MEET QUALITY STANDARDS?
We guarantee that our writing projects are produced up to standard. For you to be sure of receiving top-flight papers, we would like to indicate that our writers hold BA, MA, and PhD degrees in various fields of study. Writers follow current academic guidelines when writing and formatting papers and know the demands of educational institutions.
CAN I GET MY ASSIGNMENT BEFORE THE DEADLINE?
Yes. However, according to our policy, customers get their papers once the deadlines indicated in the order form expire. So, if you need your project earlier, you will have to compensate for the early delivery. Please, contact us and we will calculate the additional price and will help you place a compensation order.
WHO WILL WORK ON MY PAPER?
The assignments ordered by our customers are done by experienced writers specializing in respective areas. You can see your writer’s ID. You can also ask for a specific writer if you have placed an order before using the Preferred writer option. Moreover, you can also ask to assign one of the top writers as a part of VIP services.
I WANT TO CHECK WHETHER YOU CAN DO MY PROJECT AND THEN PLACE MY ORDER. IS IT POSSIBLE?
Certainly. You may reach us via Live Chat or send us an email and provide your guidelines to our Support Agents and we will do the rest.
WHAT DOES YOUR PRICING POLICY DEPEND ON?
The price of a specific assignment depends on several factors such as the deadline, number of pages, the chosen academic level, and the type of order. To find out how much you will need to pay for your project, please check our “Prices” page or contact our Support Agents who will help you calculate the cost of your order.
THE PART OF MY ASSIGNMENT IS ALREADY DONE. CAN YOU HELP ME COMPLETE IT?
Yes, our specialists can help you finish your project. If you have any questions concerning the kind of order that has to be submitted, turn to our Support Representatives.
WHAT IS YOUR DAILY SCHEDULE?
We work 24/7 and, therefore, can help you anytime.
CAN YOU HANDLE URGENT ASSIGNMENTS?
We have considerable experience in doing urgent projects. Our writers have the skills and knowledge necessary to create high-quality papers within a limited time. We work with urgent papers with a deadline of 3-6 hours. It would be best for you to contact our support agents before placing your order. Thus, you will not only save your time but also ensure that your work will be done on schedule.
I WANT THE SPECIALIST WORKING ON MY PREVIOUS ASSIGNMENT TO DO MY CURRENT TASK. WHAT SHOULD I DO?
In your personal profile, you should access the page with your previous order and find the ID of the expert doing it. That ID has to be inserted in the “Preferred Writer” section when placing your new order.
CAN I SCAN MY WRITING PROJECT FOR PLAGIARISM WHEN USING YOUR SERVICES?
When choosing the VIP option “The Plagiarism Check” in the order form, you will get a link to the Plagiarism check in your profile. Please check “Order details.” By following the link, you will be taken to ThePlagiarism.com, a new account namely. You will be able to check 1000 words (any text, not only your order) for free within a year. You will get a letter from ThePlagairism.com.
WHAT DO I GET WHEN I BUY VIP SERVICES?
VIP services offer valuable benefits and help achieve better outcomes. You can get a full DPF plagiarism report, SMS notifications, extended revision, work with top writers and editors. Your papers also receive higher priority and are assigned faster to an advanced writer. You may also enjoy early delivery and VIP support. Becoming our VIP customer makes the process of working with us effortless. For more details, please contact our support department.
WHAT ARE WRITING QUALITY LEVELS?
You can choose a Standard, Premium, or Supreme writing quality level. Each level ensures that you receive high-quality paper. You get more with the Premium and Supreme options. For example, the Premium level enables you to receive a detailed plagiarism report. The Supreme option adds the highest priority to your orders and guarantees that one the best writers will complete it.
MY WRITER HAS HELPED ME IMMENSELY. HOW CAN I SHOW MY APPRECIATION?
You can leave feedback and send tips. Your writer will know that the hard work helped you and be happy to assist you with other projects.
WHAT IS THE DIFFERENCE BETWEEN ACADEMIC LEVELS?
When you place an order you need to choose an academic level that corresponds to your educational level. This makes a great difference for writers. For example, a high school level implies the use of simple sentences while the university level demands a writer to use more sophisticated language, peer-reviewed sources, and conduct a more thorough research. Please, select your academic level to ensure the best results.
I NEED MY PAPER TO BE WRITTEN BY A UK WRITER USING UK SOURCES. CAN I HAVE THAT?
Yes. You can select a preferred language style in the order form. As for the sources, please indicate the specifics in the order description.
I NEED A POWERPOINT PRESENTATION. DO YOU PROVIDE SPEAKER NOTES AND VOICE OVER?
A PowerPoint presentation is one of the most demanded orders. We create speaker notes, so please do not forget to indicate that you need them in the order form. We are sorry to say that we do not provide voice presentations.